Imagine Cruising firm is a Wiltshire based online holiday firm specialising in cruises in worldwide locations. It has built the business by creating an award winning website and call centre operation, building strong relationships with operators such as Cunard and P&O and delivering excellent customer service. Its success meant that it needed to relocate its core operational and call centre functions to a new 14,000 sq ft facility in the historic town of Royal Wootton Bassett near Swindon.
As a firm offering a range of services at all times through its contact centre, the move to a new office had to take place without disruption and to a strict time scale and budget. It was also essential to maintain a focus on staff wellbeing through the provision of breakout space and other amenities. Fresh Workspace delivered a full office design and fit-out service that has provided an outstanding workspace with no break in service for Imagine Cruising’s customers.
Location: Royal Wootton Bassett
Area: 1,286 sq m / 13,842 sq ft
On Site: 4 weeks
We’re delighted with the outcome. It was one thing to ask for the provision of workstations and fit-out in the fixed time period we had, but to create a designed solution that is so imaginative and fits with our company’s identity is truly outstanding.